This should be the same email address you used in processing payment and must be accessible by you.
The Transaction ID of Product
This was sent to the email address above when you purchased the product as it is mapped to individual product/item bought.
The reason for triggering this dispute...
Not Working At All
Different From What I Saw Online
It Got Damaged
I changed my mind
Not the spec I ordered
I received a damaged product/item
I didn't receive the package/product
Please give a summary of what you selected above